![]() Sometimes, leaders may only need to give information or listen, while in other situations a subordinate’s improvement may call for a brief word of praise. To counsel effectively, the technique used must fit the situation, leader capabilities, and subordinate expectations. ![]() One challenging aspect of counseling is selecting the proper approach to a specific situation. These qualities include respect for subordinates, self-awareness, cultural awareness, empathy, and credibility.Ģ-5. Army leaders must demonstrate certain qualities to be effective counselors. Support: Encourage subordinates through direction, guidance, and supportive actions.Ģ-4.Effective counselors listen more than they speak. Communication: Establish open, two-way communication with subordinates using verbal and nonverbal actions (such as body language or gestures).Respect: View subordinates as unique, complex individuals with distinct values, beliefs, and attitudes.Flexibility: Adapt the counseling approach to each subordinate, situation, and relationship.Purpose: Clearly define the purpose of the counseling.While it is not easy to address every possible counseling situation, leader self-awareness and an adaptable counseling style focusing on key characteristics will enhance personal effectiveness as a counselor. Army leaders conduct counseling to help subordinates become better team members, maintain or improve performance, and prepare for the future. The servicing civilian personnel office should be consulted when using a DA Form 4856 to counsel an Army Civilian concerning misconduct or poor performance.Ģ-3. Use of DA Form 4856 is appropriate to counsel Army Civilians on professional growth and career goals. Army leaders evaluate Army Civilian job performance using procedures prescribed under civilian personnel policies. To achieve success, subordinates must be forthright in their commitment to improve and candid in their own assessments and goal setting.Ģ-2. Once an individual development plan is agreed upon, leaders support their Soldiers and Army Civilians throughout implementation and continued assessment. Leaders assist their subordinates in identifying strengths and weaknesses and creating plans of action. To be effective, counseling must be a shared effort.
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